Privacy Policy

Last updated: 26th June 2026

Brookfield Therapy Space is committed to protecting your privacy and handling your personal information with care, transparency and in accordance with UK data protection legislation.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, contact me or engage in counselling and psychotherapy services.

Who I am

Brookfield Therapy Space is the private practice of Kim Russell MBACP, an Integrative Counsellor and Psychotherapist.

Data Controller

Kim Russell
Brookfield Therapy Space
Email: kim@brookfieldtherapyspace.com
Website: www.brookfieldtherapyspace.com

I am registered with the Information Commissioner's Office (ICO).

ICO Registration Number: ZB745598

What Information I Collect

If you visit my website

I may collect:

Your name (if you contact me)
Your email address
Your telephone number if you choose to provide it
Information contained within your enquiry
Technical information such as your IP address, browser type and cookies

If you enquire about or attend therapy

I may collect:

Your name
Address
Date of birth
Email address
Telephone number
Emergency contact details
GP details
Information relevant to your therapy
Appointment history
Payment records
Clinical notes created during therapy

Some of this information is classed as Special Category Data because it relates to your health.

How I Use Your Information

I use your personal information to:

Respond to enquiries
Arrange appointments
Provide counselling and psychotherapy
Maintain confidential clinical records
Manage payments and administration
Meet my professional and legal obligations
Improve the security and performance of my website

I only collect information that is necessary for these purposes.

Lawful Basis for Processing

Under UK data protection law, I process your personal information using one or more of the following lawful bases:

Performance of a contract
Legitimate interests
Legal obligation
Consent (where appropriate)

Special Category Data relating to health is processed in accordance with Article 9 UK GDPR for the provision of counselling and psychotherapy services.

Confidentiality

Everything discussed during counselling is treated as confidential.

There are rare circumstances where confidentiality may need to be broken, including:

Where there is a serious risk of harm to yourself or another person.
Where safeguarding concerns arise involving a child or vulnerable adult.
Where disclosure is required by law or by a court.

Wherever possible, I will discuss this with you first.

How Your Information Is Stored

I take appropriate technical and organisational measures to keep your information secure.

These include:

Password-protected devices
Encrypted devices where appropriate
Secure electronic storage
Restricted access to records
Secure disposal of information when it is no longer required

How Long Information Is Kept

I only keep your information for as long as necessary.

Clinical records are retained in accordance with professional guidance, legal requirements and insurance obligations before being securely destroyed.

Sharing Your Information

I do not sell or share your personal information for marketing purposes.

Your information will only be shared:

With your consent.
Where I am legally required to do so.
Where there is a safeguarding or serious safety concern.
Where required for professional insurance or legal obligations.

Where I use trusted service providers (such as secure email, website hosting or payment providers), they are expected to comply with UK data protection legislation.

Cookies

This website uses cookies to ensure the website functions correctly and to help understand how visitors use the site.

For further information, please see my Cookie Policy.

Your Rights

Under UK data protection law you have the right to:

Be informed about how your information is used.
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of information where appropriate.
Restrict or object to certain processing.
Request data portability where applicable.
Withdraw consent where consent is relied upon.

Some of these rights may be limited where professional or legal obligations apply.

Complaints

If you have any questions or concerns about how your information is handled, please contact me first.

Email: kim@brookfieldtherapyspace.com

If you remain unhappy, you have the right to complain to the Information Commissioner's Office (ICO).

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or the way my practice operates.

The latest version will always be available on this website.